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May 12, 2009 J.D. Byrider promotes Ed Cowan to director of service operations
CARMEL, Ind. – J.D. Byrider has promoted Ed Cowan to director of service operations. Cowan is in charge of the service and customer service departments at J.D. Byrider’s 14 company-owned locations in Indiana, Georgia, Florida and Ohio.
Cowan began his career at J.D. Byrider in 1990 as a service technician. In 1991, he was promoted to service manager; in 2007, he was promoted to service manager for the Ohio region, which covers five locations; and in 2008, he was promoted to assistant director of service operations.
Cowan has been certified as an Automotive Service Excellence (ASE) master technician.
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About J.D. Byrider
Celebrating its 20th anniversary this year, J.D. Byrider is the nation’s leading used car and finance company franchise. The company was founded to serve customers with special auto financing needs and to ensure that they receive the same quality service in every J.D. Byrider dealership. With more than 800,000 consumers matched to quality, affordable vehicles, the company continues its focus on reliability and customer satisfaction. Headquartered near Indianapolis in Carmel, Ind., J.D. Byrider maintains 128 franchisee- and company-owned dealerships in 30 states. Visit www.jdbyrider.com to learn more. |